FAQs

Frequently Asked Questions about Custom Printed & Promotional Pens (Australia)

1) What are custom printed pens?: Custom printed pens (also called branded or promotional pens) are writing instruments printed or engraved with your logo, tagline, or campaign message. They’re popular because they’re practical, low-cost, and keep your brand in people’s hands daily.
2) Which print methods are best for pens—pad print, full-colour digital, or laser engraving?: Pad print is ideal for solid spot colours and crisp logos on curved barrels.
Full-colour digital print suits gradients, photos, and multi-colour artwork.
Laser engraving permanently marks metal pens with a premium, subtle finish (often silver or brass tone).
3) What’s the minimum order quantity (MOQ) for custom pens?: MOQs vary by pen model and decoration method. As a guide, basic plastic pens usually start from 250, more deluxe styles 100. Basic metal pens start from an MOQ of 100, but premium lines can be as little as 1 pen.
4) How long does it take to get promotional pens printed and delivered in Australia?: Typical lead times range from 5–10 business days after artwork approval however on selected models we offer express options of 3 days and even 24 hour production. Delivery time depends on location and courier.
5) Can I get pens printed in full colour?: Yes. Choose full-colour digital print for vibrant, CMYK artwork or detailed graphics. This process is available on most plastic pens and many varieties of metal pens
6) Can you match Pantone® colours?: Yes. Spot-colour pad printing typically supports Pantone matching (within standard print tolerance). Exact matches on metal or coloured barrels may visually vary, so ask for pre-production proofing if colour matching is critical.
7) Do you offer sample pens before I place a bulk order?: Yes. We can provide unbranded or pre-production (decorated) samples on request. Fees may apply and can sometimes be rebated against your order. please check our sample request page for further information.
8) What file types do you need for pen printing?: Vector artwork (AI, EPS, or high-resolution PDF) is best. It ensures sharp edges and clean results at small imprint sizes. High-res PNG/SVG can sometimes be used for digital print.
9) Do you offer graphic assistance?: Yes we do. We offer a free digital visual of your artwork on the pens selected. We can also redraw artworks (fees may apply) if you don't have the correct format.
10) Will my logo be readable on such a small print area?: Yes. Our team optimises placement and line weights for the imprint area. For tiny details, we may recommend simplifying the mark or switching to engraving or full-colour digital for clarity.
11) What pen types can I brand—plastic, metal, eco, stylus, gel, or fountain?: All of the above. The most popular for events are plastic and metal ballpoints. Stylus pens suit touchscreens. Eco options (e.g., bamboo, recycled plastic pens) are ideal for sustainability messaging and premium metal or brand-name pens work well for gifts.
12) What’s the difference between printing and engraving on metal pens?: Printing sits on the surface and allows bold colours and fills. Engraving removes the coating to reveal the base metal for a durable, never-rub-off mark with a refined look which makes them great for corporate gifts.
13) Do you stock well-known pen brands for corporate gifts?: Absolutely. We stock many well known pen brands. Below is a little explanation of each.

A) Parker Pens – With over a century of heritage, Parker pens are renowned for their timeless design, smooth writing experience, and dependable quality. A Parker pen is a symbol of sophistication and professionalism.

B) Waterman Pens – Crafted in France since 1883,Waterman pens are admired for their elegance, refined finishes, and luxurious writing feel. A premium choice for those who appreciate classic European design and exceptional performance.

C) Cross Pens – Founded in the USA in 1846, Cross pens combine modern lines with a tradition of superior craftsmanship. Known for their lifetime guarantee, Cross writing instruments make meaningful corporate gifts and personal keepsakes.

D) Hugo Boss Pens – Reflecting the brand’s signature fashion aesthetic, Hugo Boss pens bring contemporary style and luxury to the writing world. With bold designs and premium finishes, they’re a perfect match for modern professionals.

E) Lamy Pens – Engineered in Germany, Lamy pens are prized for their minimalist design, innovative technology, and reliable writing performance. Their clean lines and ergonomic form make them a favourite among design enthusiasts worldwide.

F) Bic Pens – A globally recognised name, Bic pens are affordable and dependable, suitable for both everyday use and promotional branding. Known for their reliability, they deliver smooth writing and universal appeal.

G) Cerruti 1881 Pens – From the prestigious Italian fashion house, Cerruti 1881 pens embody understated luxury and refined design. Their elegant finishes make them an ideal choice for premium corporate gifts and stylish branding.

H) Uniball Pens – A leader in writing innovation, Uniball pens are trusted for their precision tips, smooth ink flow, and durable performance. Combining Japanese technology with comfort, they’re perfect for both professional and personal use.

I) Sharpie Permanent Markers – Famous worldwide for bold, permanent markers that deliver vibrant, long-lasting impressions. From everyday writing to creative branding, Sharpie permanent markers stand out as a trusted name for durability and expression.
14) What ink colours and tip sizes are available?: Most pens come with black ink. Some offer blue ink as standard or it can be requested. Some ranges include gel or fine point refills. Specific tip sizes depend on the model—check each product spec.
15) Are eco-friendly promotional pens available?: Yes. We stock bamboo pens, recycled plastic pens, wheat-straw composite, and other eco materials are increasingly common. More recently these have included recycled aluminium pens and recycled stainless steel pens.Combine with low-impact, single-colour prints for a greener story.
16) Can I print on both sides or 360° around the barrel?: Many models support dual-side or wrap prints within defined imprint zones. Availability depends on the clip, grip, and barrel shape. You will find the information on each product page in regards to the print area on the pens.
17) What is the standard imprint area on a pen?: It varies by design, but a typical straight barrel allows a rectangular print area suitable for a logo plus short text/URL. We’ll recommend layouts that maximise legibility.
18) Do you offer rush printing for events and trade shows?: Yes. Priority production is often available on selected styles for urgent events (subject to capacity and courier cut-offs. We offer 3 Day production and 24 hour production on many styles. Contact us with the date required and postcode.
19) How are pens packed, and can I add gift boxes?: Standard packing is bulk packed, however many of our premium brands include a gift box. Otherwise we offer a selection of individual sleeves, tubes, or gift boxes that can be purchased separately.
Artwork & Printing Guidelines (Quick Reference): - Preferred files: AI/EPS/PDF (vector). Convert fonts to outlines.
- Colours: Provide Pantone codes for spot printing; CMYK for full-colour.
- Proofing: Digital proof supplied for approval before production.
- Barrel colours: Print contrast depends on barrel colour/finish; we’ll advise for best readability.
Shipping & Turnaround (Australia): - Standard production: Usually 5–10 business days after proof approval.
- Express options: 3 Day & 24 Hour production available on certain pens
- Delivery: Australia-wide via tracked courier; transit times vary by location.
Helpful Buying Tips: - Choose engraving on metal for long-life gifts.
- For colourful logos or gradients, pick full-colour digital.
- Keep messages short: logo + URL or call-to-action for readability.
- Order a few extra for last-minute attendees or onboarding packs.